FAQ

What forms of payment does My Net-Works accept?

We take Visa, MasterCard, Discover, Am Ex, checks and cash.

Do you guarantee your service?

We guarantee all work performed for 30 days. If there is a problem with the service we provide and you notify us within the stated time period, we will remedy your problem at no additional cost.

Does My Net-Works sell hardware and software?

Yes, My Net-Works is an authorized reseller. We can recommend and bring products to your location for installation and configuration at competitive prices. We take responsibility for making it work and you pay only when all work is complete.

Who will perform the service?

All technicians are experienced professionals that have been chosen for their broad range of qualifications. Your technician will live locally in the area and will be responsible for your complete satisfaction. You will not see a rotation of different techs on subsequent service calls. You will have an assigned tech who will understand your systems and preferences. This will speed up repair time and simplify the process. Technicians always adhere to strict operating procedures that will provide the best in service and satisfaction.